Verify Medical Certificate
You are likely here to verify the validity of a medical certificate issued to your employee or student. The certificate was provided following an online consultation with a registered partner practitioner. Due to medical confidentiality, we cannot disclose details of the consultation.
To verify the certificate, please enter the certificate reference number and the patient’s surname. The reference number can be found at the bottom of the certificate.
Frequently Asked Questions
How can I verify a medical certificate?
Enter your email, the patient’s surname and the certificate reference number shown on the document.
Are these medical certificates valid for work leave?
Certificates are issued only after clinical review where a registered practitioner determines that one is appropriate; acceptance remains with the receiving organisation.
Why can’t you share details about the consultation?
Medical consultations are confidential, so verification is limited to the authenticity of the certificate.
What does the certificate confirm?
A certificate confirms the information stated on the document and that it was issued through the applicable clinical workflow.
Can medical certificates be issued after an online consultation?
Yes, where telehealth is clinically appropriate and a registered practitioner determines a certificate should be issued.
What if I believe a certificate is not valid?
Submit the verification form or contact support so the document can be checked through the manual verification process.